DEIJ Statement

The ICF Global Board of Directors approved the ICF Statement of Diversity, Inclusion, Belonging and Justice in July 2020. Staff and volunteer leaders from ICF’s six family organizations subsequently cosigned the statement. This statement of principles reflects a position we invite every ICF Member, Credential-holder and accredited provider to subscribe to.

ICF Members and Credential-holders live and work in more than 140 countries and territories. ICF is a vibrant global community committed to the shared vision of making coaching an integral part of a thriving society. Our mission is to lead the global advancement of coaching. To do this, we must reflect on our blind spots and be aware of opportunities for improvement. We cannot ignore the challenges that many coaches and coaching clients face due to systemic problems in their communities.

As members of the ICF community, we ascribe to the core values of integrity, excellence, collaboration and respect. The foundation of these values is a shared commitment to diversity, inclusion, belonging and justice. We will place diversity, inclusion, belonging and justice at the forefront of every decision we make within our Association. As we continue the journey toward our vision, we will recommit ourselves to valuing the unique talents, insights and experiences that every coach and client brings to the world.

Illness Policy

In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meetings. If you have an emergency or become ill and are not able to attend a coaching session, please contact your instructor and program director immediately.

You will be expected to complete the session materials, review the session recording, and complete a coaching session outside the live session to make up for the missed session. If you need to miss more than 10 hours of the course, you will have the option to work with the instructor to cover the missed material at your own expense or register for another course.

If you miss more than 2 hours of mentor coaching, you will need to arrange and pay for individual mentor coaching sessions to complete the required 10 hours of mentor coaching to satisfy the International Coaching Federation requirements. Petitions to this policy are considered on a case-by-case basis and must be submitted in writing to the instructor and ComeToBe Talent Development Services LLP.

Partial Completion Policy

ComeToBe Talent Development Services LLP will offer credit for partial completion of a course. The number of hours awarded will depend on the number of hours of curriculum received. If you are interested in receiving partial credit for a course in which you are currently or were previously enrolled, please contact CTB team at crm@cometobecoaching.com no more than 10 days after the course has ended. Please include details about the course in which you were enrolled, the number of credit hours you are seeking, and any additional relevant information. If approved, you will receive a certificate of credit from ComeToBe Talent Development Services LLP indicating the number of training hours completed.

Payment/Fees Policy All registrations are secured on a first-come, first-served basis. Your registration in a course is dependent upon receipt of full payment. We accept payment by on line transfers. All payment by residents of India will be in Indian Rupees. Overseas students will be invoiced in US Dollars. Refund Policy Cancellation of a course must be made a minimum of 5 business days prior to the course to be eligible for a full refund. Cancellations made less than 5 days before the course are not eligible for a refund. Written notice of cancellation shall be effective on the date the withdrawal is received by ComeToBe Talent Development Services LLP.

Refunds will be made within 20 business days following receipt of cancellation or withdrawal requests. Registration Modifications to registration, including substitutions of participants or transfer of course dates, must be completed at least seven days before the program date. Participants may contact ComeToBe Talent Development Services LLP to modify their registration E: crm@cometobecoaching.com . Course changes will be allowed as long as there are spots available.

General Disability Policy

ComeToBe Talent Development Services LLP supports individuals with disabilities and is committed to providing disabled individuals access reasonable accommodations. In addition, ComeToBe prohibits discrimination on the basis of disability and ensures equal opportunity for all qualified individuals with disabilities. (Organization) is committed to providing reasonable accommodations in compliance with all local, state/territory, and federal laws. Individuals with questions about this policy, or who wish to request accommodation should contact (name and contact information).

Able to accommodate learning disability: Our goal is to create a learning environment which meets the needs of each individual student. We are able to accommodate a variety of learning disabilities to make our program more accessible. Please contact CTB team E: crm@cometobecoaching.com before enrolling to determine if your needs can be met.

Participation Policy

Success in our program requires full commitment by all participants. By enrolling in this course, participants agree to being fully present during all sessions and participate to the best of their ability. This includes arriving on time, abiding by the code of conduct, and engaging in course activities.

Attendance In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meeting. If you have an emergency or become ill and are not able to attend a coaching session, please contact your instructor and program director immediately. You will be expected to complete the session materials, review the session recording, and complete a coaching session outside the live session to make up for the missed session. If you need to miss more than 5 hours of the course, you will have the option to work with the instructor to cover the missed material at your own expense or register for another course. If you miss more than 2.5 hours of mentor coaching, you will need to arrange and pay for individual mentor coaching sessions to complete the required 10 hours of mentor coaching to satisfy the International Coaching federation requirements.

Petitions to this policy are considered on a case-by-case basis and must be submitted in writing to the instructor and Come To Be Talent Development Services, LLP.

Grievance Policy

ComeToBe Talent Development Services LLP seeks to ensure equitable treatment of every person and to attempt to solve any grievances in a timely and fair manner. Participants have the right to file a grievance regarding presentation or content, facility concerns, or instructor/faculty behavior. All grievances will be addressed to the best of our ability to prevent further problems. A process for filing grievances can be found below:

• A participant should first attempt to resolve the issue directly with the educator/trainer, staff, or participant with whom they have an issue.If participants are not comfortable approaching the individual, they can proceed to step 2.

• If participants are not comfortable approaching the individual with whom they have a grievance, or are unable to resolve the issue directly, participants should submit a written grievance to the program manager within 7 days. The program manager will review the issue and talk to the student within (5) days of receiving the complaint. The program manager will work with all parties involved to resolve the issue.

• If a participant does not feel the issue is resolved, a written request for an appeal should be sent to crm@cometobecoaching.com for review. This appeal should include the original complaint and reason(s) the participant is unsatisfied with the resolution attempt(s). Appeals are reviewed and a written response will be provided to the participant within (10) days. All appeal decisions are final.

Statement on Integrity, Transparency & Ethics Statement

As an ICF Accredited provider, our organization adheres to and emphasizes the International Coaching Federation Code of Ethics. The ICF Code of ethics describes the ICF core values, ethical principles, and standards of behavior for all ICF professionals. Meeting these ethical standards of behavior is the first of the ICF core coaching competencies (visit this link for details ICF Code of Ethics - International Coaching Federation. Additionally, ComeToBe Talent Development Services LLP commits to acting with integrity and transparency. We hold ourselves and our participants to the highest level of integrity and strive to be as transparent as possible by explicitly stating measures being taken to provide programs in an ethical manner. We do not believe in using manipulative or dishonest sales tactics and strive to provide a safe and ethical sales process. Further, we work to provide fair and equitable pricing for all programs to ensure access and quality of coaching education.